AI Agents for Supply Chain Execution
Powered by Oliver Wight
Olligents AI agents work together across your existing systems to tackle the everyday supply chain issues where value is lost. They take action on routine exceptions, while bringing the critical decisions to your team’s attention. Built on Oliver Wight’s business process expertise, they’re straightforward to implement and designed to deliver benefits quickly.
30-minute conversation
73%
Of issues handled without human intervention.
88%
Reduction in issue resolution time.
10%
Reduction in inventory write-offs.
20%
Reduction in freight costs.
Our purpose
We created Olligents to close the execution capacity gap.
More exceptions. More information. More decisions.
Your business needs to respond, but your people’s time is limited.
We created Olligents to help close that gap. Specialist assistants monitor changing conditions and take agreed action, supported by business experts who understand your processes, priorities and people.
Organisations need more than better plans. They need the capacity to execute and respond at the speed their operating environment demands.
Andy Walker, CEO, Oliver Wight
Specialist roles.
Connected execution.
The Sales and Operations Orchestration Agent coordinates specialist assistants across your operations, helping them work together within the responsibilities and authority you agree.
Our purpose
Intelligence that means business
Platinum-rated in supply chain consulting
Consultancy.uk · 2026
External Partner of the Year
GoodyCo · 2022
AI agents that turn plans into action, built on Oliver Wight’s business process expertise.
Start-up Digital Supply Chain Award
Supply Chain Event · 2024
Selected among 100 start-ups to invest in
Challenges · 2025
Intelligent execution
A new team member.
A supported introduction.
Think of an Olligents agent as a specialist digital assistant working alongside your team. Each has a clear role: managing a particular area of your operations, identifying issues and taking action within the authority you have agreed.
Using your systems and data, it assesses options and acts on your priorities. Decisions needing human judgement come to the right person with a recommendation. It keeps you informed and tracks operational performance and financial benefits.
Everyday challenges.
Practical action.
Problem
Your Demand Manager Assistant checks an abnormal order against customer commitments, budgets and capacity. It acts within agreed limits and brings decisions to your team when needed.
Problem
Your Inventory Manager Assistant identifies stock at risk of going unsold. Within its agreed authority, it adjusts production and safety stock settings, alerting your team before products expire.
Problem
Your Customer Service Assistant spots a supply scheduling issue and identifies affected orders. It assesses options against customer service, stock levels and production costs, then acts within its delegated authority.
Your digital assistants
Specialist assistants. Working alongside you.
Meet your Sales and Operations Execution (S&OE) assistants. Each has a defined role, supporting your people and keeping day-to-day operations moving.
These agents are endorsed by Oliver Wight and built on business best practice.
Keeping short-term demand changes from becoming bigger problems.
Monitors abnormal orders, unexpected customer orders and unusual demand patterns or timing in real time. Resolves issues within its agreed authority, only bringing decisions that need human judgement to your team.
Your journey
Your business comes first.
We start with your operations, not a technology checklist. Together, we identify where assistants can help, prove their value and develop their responsibilities as confidence grows.
Introduction
We assess your people, processes and tools to understand your challenges and identify opportunities. You see assistants in action, agree their initial job descriptions and shape an implementation roadmap with expected benefits.
Implementation
Practical workshops define each assistant’s role, human owner, authority and measures of success. We test its decisions using your data in a proof of concept, then connect and validate it against agreed data sources when you’re ready.
Evolution
Performance is measured against agreed targets. As evidence and trust build, you decide whether to increase each assistant’s authority. Human oversight remains appropriate to the role, and additional assistants are introduced in line with your roadmap.
Customer results
Less time resolving issues.
More value delivered.
Explore how assistants have helped customers respond faster, reduce waste and lower operating costs.
A global leader in diversified chemical products
Supply-chain volatility left the team spending too much time chasing issues and keeping customers informed of changes.
The Customer Service Assistant monitored orders and inventory around the clock, prioritising issues affecting customers and automatically initiating resolution.
73%
Of issues resolved without human intervention.
Average issue resolution time 3 hours to 22 minutes
“We were able to focus on the things that mattered.”
A petrochemical multinational with 17 sites
A business handling perishable goods faced high levels of inventory write-offs.
The Inventory Manager Assistant identified stock at risk and recommended transfers, returns, accelerated sales or repurposing to recover its value.
10%
Reduction in inventory write-offs, improving the use of working capital.
“We have a clearer view of stock at risk and the options to recover its value.”
A national leader in food distribution with 12 warehouses
Manual stock allocation contributed to shortages and unnecessary transport costs.
The Freight Manager Assistant recommended where to deploy stock and when to transfer it, assessing demand, inventory levels and transport costs.
20%
Reduction in freight costs, reported in a published MyExoBrain business case.
“We can see where stock should move and which decisions deserve our attention.”
Client names have been withheld for confidentiality.
Your data
Olligents is committed to protecting your data and respecting your privacy. Our processes comply with GDPR, and we are working towards SOC 2 assurance and ISO 27001 certification, supported by Sprinto.
Let’s talk
Contact us for an initial conversation.
Tell us what you would like to improve. We’ll explore your priorities and discuss how Olligents could support your team and improve operational performance.
